WHY

From Good, To Remarkable

Every hospitality business deserves the chance to be truly remarkable. That belief is the reason Remarkable Hospitality exists.

Not just remarkable in the obvious places — the food, the service, the numbers — but remarkable in the way it leads, remarkable in the way it feels, and remarkable in the culture that makes all of it possible.

Our purpose is simple: to make every business, and every person, who chooses to work with us — remarkable.

We believe

Good is not enough

Good is safe. Good pays the bills — for now. But good doesn't build loyalty, doesn't attract the best people, and doesn't create the businesses that guests talk about, return to and love. Remarkable does.

We believe

Culture drives everything

The experience your guests have is a direct reflection of the culture inside your business. Get the culture right — the purpose, the values, the behaviours — and remarkable hospitality follows naturally. Get it wrong, and no amount of training will fix it.

We believe

Experience is everything

Between us we have over 90 years of real, hard-won experience in this industry. We have built teams, created concepts, managed P&Ls and navigated the kind of challenges that test even the best businesses. We don't advise from the outside. We've lived it.

WHAT

    • Turnarounds

    • Investor support

    • Business diagnostics

    • Leadership coaching

    • Strategic vision & execution

    • Menu development

    • Drinks lists development

    • BOH training & development

    • Profit improvement

    • Concept creation

    • Process, design and implementation

    • Excellence workshops

    • FOH training and development

    • Accountability and change management

    • Sales growth & initiatives

  • For your pub or hotel F&B we can provide

    • Strategy

    • Management

    • Recruitment

    • Accounts & Reporting

    • Day to day operations

We’ve Sat In Your Seat

We don't arrive with a generic framework. We arrive with decades of hard-won, board-level experience — and a genuine understanding of what it takes to make a hospitality business truly remarkable.

HOW

We don't parachute in with a PowerPoint.​

We get in, listen, plan, execute and stay until it's working. Every time.​

  1. Research

    We review your business properly — the numbers, the operation, the team, the culture — so everything that follows is grounded in reality, not assumption.​

  2. Listen

    We spend time with your team at every level. The people on the floor often know exactly what's wrong. We ask, and we listen carefully.​

  3. Agree the plan

    We build a clear, honest, achievable plan — built specifically for your business, your team and your ambitions. No generic recommendations.​

  4. Coach the execution

    We work alongside your team through execution — coaching, supporting and adjusting as things develop. This is where the real work happens.​

  5. Follow up & embed

    We follow up, check in and make sure what we've built together becomes the way your business operates — not just for a few weeks, but for good.​

WHO

Experience you can actually feel.

Between us, we have built teams, grown businesses, navigated the hard times​ and seen first-hand what separates the hospitality businesses that thrive from those that don't.​

Chris Stagg

Founder  - Strategy, Leadership & Investment

Chris has spent 30 years in hospitality, the last 12 at board level — from GM to Managing Director and Partner across Hall & Woodhouse, Brunning & Price and Peach Pubs, which he grew to 21 sites before its 2022 sale. He brings commercial rigour, genuine warmth and an instinct for what makes a hospitality business great, leading strategic direction for clients at Remarkable Hospitality.

Clive Dixon

Food, Menus & Culinary Direction​

Clive has spent 40+ years at the sharp end of British hospitality, earning a Michelin star at 25 and working alongside Heston Blumenthal, Pierre Koffmann and David Everitt-Matthias. He led food development at Peach Pubs and Carluccio's, bringing clarity to food identity and building kitchen structures that hold under pressure — Michelin-level thinking applied to real, profitable businesses.

Operational Excellence & Hospitality​

Frazer Sutherland

Frazer brings 25+ years of operating across pub groups and restaurants, Frazer specialises in building teams, standards and cultures that keep guests coming back. At Peach Pubs he led a £6m joint venture, achieving above-industry profit conversions while protecting culture through a buyout. Earlier roles include Harvey Nichols Restaurants. He's also skilled in leading change through influence, not instruction.

Amy Ball

Creative Direction, Purchasing & Commercials​

Amy brings a rare combination of creative vision, hospitality roots and real-world commercial experience to the Remarkable team. A graduate from Bournemouth Arts University, Amy has worked within the Arts and Food industry for 15+ years and bought the two together when she founded House of Bakes.  At Remarkable, Amy leads on all things creative and takes ownership of the sourcing and purchasing that brings the visual side of our work to life. 

WHERE

Based in the UK. Working globally.

Our experience, our network and our skill set are global. We are based in the UK but we go wherever the work is — and wherever hospitality businesses need us.​

Pubs

We help pub businesses find their purpose, define their vision and build the values that give their teams a genuine reason to show up. From menu development to multi-site management, we bring the commercial disciplines needed to grow profit in one of the toughest environments in hospitality.

Restaurants

We work with restaurant operators to unlock the full potential of their business — across every day part, every table turn and every menu line. From hospitality and sales training to menu engineering that aligns your highest-selling dishes with your strongest margins.

Hotels

We work with hotel owners and operators to make the most of every space, every shift and every interaction — from front of house team development and leadership to F&B concepts that genuinely drive revenue. We know what great hotel hospitality looks like, and we know how to build it.

Across all three — we are open to joint ventures, bringing our experienced team directly into your business to build something remarkable together.

What We’ve Built

Actions, not words.​

In the past we have worked with incredible businesses — start-ups, scaled operators and those who needed honest help and advice. Through our leadership coaching, menu engineering, turning dead space into revenue and our hands-on approach, we have achieved:​

+25%​

EBITDA growth​

2x

Best Pub Co UK​

+20%​

Sales uplift

+10%

Labour productivity​

+15%​

F&B sales growth​

21

Sites grown & sold​

+75%​

NPS score​

4x

Best Companies​ to Work For

These are not the businesses we worked with — they are the results we helped create. Yours could be next.​

Let's talk about​ your business.

No hard sell, no generic proposals. Just an honest conversation about where you are and where you want to be.​

contact@remarkable-hospitality.com